Refund Policy

Terms and Conditions

Thank you for doing business with us.

1) All disputes are subject to Dahod Jurisdiction
2) Goods once sold can not be taken back or exchanged.
3) Service & Repair contact respective service centers.


We have 5 days return policy, which means you have 5 days after receiving your item to initiate your return request. Please note we only take returns in case of delivery of damaged or wrong products, which is an unlikely event.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Returns and exchanges will only be possible if the query for the same has been raised within 5 days of delivery.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note it will be mandatory to share the bank details for the Cash On Delivery Orders to be refunded. Please remember it can take some time for your bank or credit card company to process and post the refund too. Under exceptional cases we may provide a credit coupon code for the same amount of refund which can be availed on your next order.

To return your product, you should mail your product to:
Goyal Book & General store
Daulat Ganj Bazar,Gaushala chowk, Dahod,Gujarat 389151

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.